Terms of service

Welcome to Hens at Work. By browsing or purchasing from our website, you agree to comply with and be bound by these Terms of Service, along with our associated store policies. We strive to provide thoughtful, high-quality, plastic-free learning and decor products, and we reserve the right to update product availability, pricing, and site terms at any time without prior notice.

We offer free standard shipping on all pre-paid orders totaling ₹1,500 and above across eligible delivery locations; orders below this threshold or placed via alternate payment methods will incur standard shipping fees calculated at checkout. Please ensure all shipping addresses and contact details are entered accurately, as Hens at Work cannot be held liable for delays or failed deliveries caused by incomplete or incorrect customer information.

If you are not fully satisfied with your purchase, items may be returned within 24 hours of receiving the order, provided they are unused, undamaged, and retained in their original packaging. Please note that we do not issue monetary refunds under any circumstances; qualifying returns reported within this 24-hour window will be processed exclusively as store credit or product exchange.